Shipping policy
At Zoh Prints, we aim to deliver high-quality, made-to-order 3D printed products to your doorstep as quickly as possible. Please review our shipping policy below:
1. Shipping Coverage
- We currently ship within the United States only.
- International shipping is not available at this time.
2. Processing Time
- All products are made to order and typically require 1–3 business days for processing before shipment.
- You will receive a confirmation email once your order is ready to ship.
3. Shipping Rates
- Shipping costs are calculated at checkout based on the destination, weight, and size of your order.
- We offer multiple shipping options, including Standard and Expedited shipping.
4. Delivery Time
- Delivery times vary depending on your location and the selected shipping method.
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
5. Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email to monitor your delivery status.
6. Lost, Delayed, or Damaged Packages
- If your package is lost, delayed, or arrives damaged, please contact us within 24 hours of delivery at support@zohprints.com.
- We will work with the shipping carrier to resolve the issue and ensure you receive appropriate support.
7. Incorrect Addresses
- Please double-check your shipping address during checkout.
- Zoh Prints is not responsible for delays or losses caused by incorrect or incomplete address details.
8. Contact Us
- If you have any questions about shipping, feel free to contact us at support@zohprints.com.